TheoremReach credits most offers within minutes, but game installs and level-goal offers can pend for hours or days. Here is the timeline to expect and how to build a claim that actually gets paid.
Normal pending windows
- Surveys: minutes to a few hours.
- App installs with open-only goals: up to 24 hours.
- Level or purchase goals: until the goal registers, sometimes 2–3 days.
- Check the offer's detail page for its stated window before worrying.
Why credits fail
The top killers: installing the app before clicking through the offer wall (attribution breaks), using a different app store account, VPN during install, or completing on a different device than the one that clicked. Any of these orphans the completion permanently.
Filing a claim that works
Screenshot the completed goal (level screen, receipt, achievement) with timestamps, note the exact offer name and completion time, and file through support within 7 days. Vague 'I did an offer' tickets get closed; evidence-backed ones get credited.